Privacy Policy
Privacy Policy
Effective Date: March 17, 2026
This Privacy Policy describes how Marula&Co US LLC ("Company," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from marulalab.org and its associated brands (pdbalance.com, cweedlab.org, marulalab.com).
1. Information We Collect
We collect various types of information from and about users of our Websites, including:
a. Personal Information You Provide to Us:
• Contact Information: Name, postal address, email address, telephone number.
• Payment Information: Credit card details, billing address, and other payment-related information. We do not store full credit card numbers on our servers; this information is processed by secure third-party payment processors.
• Account Information: Username, password, and other registration details.
• Communications: Records of your correspondence with our customer service or support teams.
b. Information Collected Automatically:
• Device Information: IP address, browser type, operating system, device identifiers, and other technical information.
• Usage Information: Pages visited, links clicked, time spent on pages, referral URLs, and other browsing behavior.
• Location Information: Estimated geographical location based on your IP address.
c. Information from Third Parties:
• Service Providers: Information from third-party service providers that assist with order processing, payment processing, shipping, marketing, and website analytics.
• Advertising Partners: Data from advertising partners for personalized advertising, where you have provided consent.
2. How We Use Your Information
a. To Provide and Maintain Our Services:
• Process transactions and fulfill orders.
• Manage your account and provide customer support.
• Improve and personalize your experience on our Websites.
b. For Marketing and Communications:
• Send you marketing offers, newsletters, and promotional communications, where you have opted in.
• Conduct market research and website analysis to understand user preferences.
c. For Legal and Security Purposes:
• Protect our legal rights, enforce our Terms of Service, and ensure the security of our Websites.
• Comply with applicable laws, regulations, and legal processes.
• Detect and prevent fraud, unauthorized access, and other illegal activities.
3. Information Sharing and Disclosure
a. Service Providers: We engage third-party service providers to perform functions on our behalf, such as payment processing, order fulfillment, shipping, marketing, and website analytics.
b. Legal Compliance and Protection: We may disclose your information if required by law, regulation, or legal process.
c. Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
d. With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us:
• Operate and secure our Websites.
• Analyze website traffic and usage patterns.
• Personalize your experience and deliver relevant advertisements.
You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our Websites.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely dispose of it.
7. Children's Privacy
Our Websites are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.
8. International Data Transfers
Your information may be stored and processed in any country where we have facilities or in which we engage service providers. By using our Websites, you understand that your information may be transferred to countries outside of your country of residence, including the United States, which may have different data protection laws.
9. Your Privacy Rights
You may have the right to:
• Access: Request access to the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete personal information.
• Deletion: Request that we delete your personal information, subject to certain exceptions.
• Opt-Out of Marketing: Opt-out of receiving marketing communications by following the unsubscribe instructions or contacting us directly.
To exercise any of these rights, please contact us at info@marulalab.org.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Effective Date" at the top. Your continued use of our Websites after any changes indicates your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Marula&Co US LLC
Email: info@marulalab.org
Last updated: March 17, 2026